How to Deal with Difficult Customers

How to Deal with Difficult Customers

YOUR MOST UNHAPPY CUSTOMERS ARE YOUR GREATEST SOURCE OF LEARNING

Whenever you’re facing a difficult customer, try to put
yourself in their shoes. Attempt to understand their abrupt
behavior and language used. Do not feel offended toward
their torrents of complaints because the source of their
anger may not come from you personally. Imagine yourself
facing the same problems as your customers; you may
have the same response too…